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Wooden Cars

OUR SERVICES

Specialist Contact Services to Support Positive Family Relationships

At Proactiv, we offer a range of flexible and secure contact services designed to meet the individual needs of families, children, and referring professionals. Each type of contact is delivered with the utmost care, sensitivity, and professionalism.

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Supervised Contact

Best suited to situations where there are safeguarding concerns or complex family dynamics.

  • One-to-one supervision throughout the session
     

  • Full observation and intervention when necessary
     

  • Detailed written summary report included

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Supported Contact

Ideal for families who require minimal oversight but still benefit from a supportive environment.

  • Contact takes place in a private room with regular sta check-ins 
     

  • No full-time supervision or formal reporting required

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Virtual Contact

A flexible option for families separated by distance or other constraints.

  • Video contact via Zoom, Teams, Skype or simila
     

  • Sessions are monitored by trained staff
     

  • Written summary report provided

We also provide room hire, transport and escort services where needed. All arrangements are risk-assessed and tailored to meet the needs of the child.

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Community Contact

Where contact has progressed, sessions may take place off-site.

  • Supervised outings to public places such as parks or cafés
     

  • Assessed for safety and appropriateness
     

  • Written summary report provided

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