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Supporting Family Connections with Compassion and Care

At Proactiv Contact Centre & Family Support Services, we believe every child deserves the opportunity to build and maintain strong, healthy relationships with the people who matter most.

About US

Founded in 2007 by Ann-Marie Wallace - a qualified Social Work Manager with over 30 years of experience - Proactiv was created to provide a safe, neutral, and nurturing space for families to stay connected. From our base in Catford, London, we’ve proudly supported hundreds of families through our tailored contact services, assessments, and practical support.

 

Our dedicated team of trained professionals are DBS-checked, experienced, and passionate about safeguarding children’s emotional and physical wellbeing. Whether you're a family navigating complex arrangements, or a professional seeking a trusted referral partner, we’re here to help.

What We Stand For

Child-centred care and safety

Confidentiality and respect for every individual

Diversity, equity, and inclusion

Transparent, collaborative partnerships

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Our welcoming contact rooms are thoughtfully equipped with age-appropriate toys and sensory resources to make each visit positive and productive. We are proud to be a service that families trust and professionals rely on.

Our dedicated team of trained professionals are DBS-checked, experienced, and passionate about safeguarding children’s emotional and physical wellbeing. Whether you're a family navigating complex arrangements, or a professional seeking a trusted referral partner, we’re here to help.

Enquiry Form

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