About US
Founded in 2007 by Ann-Marie Wallace - a qualified Social Work Manager with over 30 years of experience - Proactiv was created to provide a safe, neutral, and nurturing space for families to stay connected. From our base in Catford, London, we’ve proudly supported hundreds of families through our tailored contact services, assessments, and practical support.
Our dedicated team of trained professionals are DBS-checked, experienced, and passionate about safeguarding children’s emotional and physical wellbeing. Whether you're a family navigating complex arrangements, or a professional seeking a trusted referral partner, we’re here to help.
What We Stand For
Child-centred care and safety
Confidentiality and respect for every individual
Diversity, equity, and inclusion
Transparent, collaborative partnerships



Our welcoming contact rooms are thoughtfully equipped with age-appropriate toys and sensory resources to make each visit positive and productive. We are proud to be a service that families trust and professionals rely on.
Our dedicated team of trained professionals are DBS-checked, experienced, and passionate about safeguarding children’s emotional and physical wellbeing. Whether you're a family navigating complex arrangements, or a professional seeking a trusted referral partner, we’re here to help.
Enquiry Form
