Question 1

How quickly can a referral be processed?

Accepted Answer

We aim to process referrals within 3–5 working days, depending on availability and documentation provided.

Question 2

Do you offer transport or room hire services?

Accepted Answer

Yes, transport and room hire can be arranged—please specify this on the referral form

Question 3

Are written reports included with every session?

Accepted Answer

Written reports are provided for supervised, virtual, and community contact sessions.

Question 4

Do you accept court-directed referrals with specific conditions?

Accepted Answer

Yes. We regularly work with court-ordered referrals and will follow any specified arrangements. Please ensure all documentation and conditions are shared with us at the point of referral to allow appropriate planning and risk management.

Question 5

Can you provide written reports for court or safeguarding purposes?

Accepted Answer

Yes. For all supervised, virtual, or community contact sessions, detailed observation reports are compiled and can be shared with appropriate professionals, in line with our confidentiality policy.